Support-first Discord bot

The ticket system your community deserves.

Harbor brings professional support tickets with transcripts, moderation, auto-mod, logs, welcome messages and role selection to your server β€” all configured in one clean dashboard.

Tickets, done properly

From the first click to the final transcript β€” every step is configurable per ticket type, so a support request, an application and a report can each behave exactly the way you want.

HTML transcripts Dashboard live chat
  • Unlimited panels with buttons or select menus
  • Private channels or threads, custom naming
  • Forms with up to 5 questions before opening
  • Claim, priority, add/remove users, move, rename
  • Discord-style HTML transcripts with stored files
  • Ratings, opening hours, auto-close and blacklist
  • Live chat with tickets right from the dashboard
  • Statistics: response times, staff performance

Everything else you need

One bot instead of five. Each module can be turned on and configured per server.

Moderation

Ban, tempban, softban, kick, timeout and warn with a full case history and automatic warn escalation.

Auto-mod

Bad words, invites, links, spam, caps, emojis and mentions β€” synced with Discord’s native AutoMod. Anti-raid included.

Logging

Messages, members, roles, channels, voice, invites and more. Per-category channels and a searchable log viewer.

Welcome

Welcome and leave messages, generated image cards, welcome DMs, auto roles and captcha verification.

Role selection

Buttons, select menus or reactions. Toggle, unique, add-only and remove-only modes with role limits.

Built to scale

Sharded from day one. Every setting is per server, so one bot serves hundreds of communities.

Ready to set it up?

Log in with Discord and pick a server β€” it takes about two minutes.

Open dashboard